Step 2: Examine a Pivotal Moment
Time Remaining
Explanation Video (1:27 mins)
Demonstration Video (5:55 mins)
Step 2 - Instructions
Select Pivotal Moment:
Choose one pivotal moment from the mission timeline that you would like to further examine.
Use Probing Questions:
Spend
25 minutes
analyzing this moment using both broadening and deepening probing questions. Use only relevant questions.
Identify Insights:
When you reach an “aha moment,” write it down as an insight. Try to identify 2-3 core insights during your reflection.
Step 2 - References
Broadening Questions
Assumptions: What did we assume? How could that have been verified?
Information: What information did we have available? How did we make use of it?
Time: How did we manage our time? What could strengthen our preparations?
Participation: Was everyone’s voice heard? Did we check-in with softer voices?
Understanding: Did we have a shared understanding? How did we maintain it?
Disagreement: How did we respond to opposing views? How did we leverage them?
Feelings: What emotions were present? How did they influence the team?
Deepening Questions
What is this
really/truly
about?
What held attention – what was not seen?
To whom or what was this a solution – and at what cost?
What gets the right of way, what needs to yield?
What previous lessons have changed?
What needs there to be more off? What do you need less of?
Step 1
Step 3
Notes Page for Scribe
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